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Go to our Facebook page Go to our YouTube page Go to our Twitter page Live chat with our customer service Email this pair to me Contact us at:
Achelois LLC
30 N Gould St #37211
Sheridan, WY 82801

Return address:
Visio RX / Achelois LLC
4432 Sunnydale Avenue
Kalamazoo, MI 49006


Phone:+1 (269) 215-0570Fax: +1 866 894 2781
We can be reached at +1 (269) 215-0570 Click on icon for live chat with our customer service
PerfectFit™
Back to FAQ Home

What is the PerfectFit™ module?

By uploading pictures in the PerfectFit™ module, we can make sure that the lenses are placed in your new frames properly, and we can pre-adjust your frame to your face.

A more detailed article about PerfectFit™ can be found here.

How do I take the pictures needed for the PerfectFit™ module?

We need 5 pictures in total from you. Taking all these pictures only requires about 3 to 5 minutes of your time.

Here's links to the instructions on how to take them:

Instructions for face + credit card, and face + glasses + credit card

Instructions for face side + glasses + credit card

Instructions for frame front + credit card

Instruction for frame top + credit card

Back to FAQ Home

FAQ

How do I read my prescription?

If your eyes were measured by a licensed optometrist or optician, they are required by law to provide you a complete written pr...read more

How much is shipping & handling?

For USA customers, the cost of shipping is $4.90 for your entire order. Your order will be sent to our office in Mattawan, MI u...read more

Help, my glasses don't fit right!

Select the problem with your frame from this list (links will take you to a video page with solutions):

Problems with th...read more
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