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Haus 6
Hatzfelder Str. 161
42281 Wuppertal

Phone: +1 866 894 2781
We can be reached at Click on icon for live chat with our customer service
Back to FAQ Home

What is the PerfectFit™ module?

By uploading pictures in the PerfectFit™ module, we can make sure that the lenses are placed in your new frames properly, and we can pre-adjust your frame to your face.

A more detailed article about PerfectFit™ can be found here.

How do I take the pictures needed for the PerfectFit™ module?

We need 5 pictures in total from you. Taking all these pictures only requires about 3 to 5 minutes of your time.

Here's links to the instructions on how to take them:

Instructions for face + credit card, and face + glasses + credit card

Instructions for face side + glasses + credit card

Instructions for frame front + credit card

Instruction for frame top + credit card

Back to FAQ Home


How do I choose the perfect frame?

We’ve drummed up several bits of information to help you choose the perfect frame.

First, learn to identify your more

What is the warranty on my new glasses?

All glasses come with a 1 year Manufacturer's Warranty against workmanship and material defects, unless otherwise stated. Any more

What is included in the advertised price?

Every frame has the following things included in the price:

Standard index lenses (upgrades are very reasonably priced) more
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