Message
 
Message
image
Updating Your Search.One moment, please.
We are loading the contents of your cart with all details.
One moment, please.
Launching lens selection wizard,
please wait...
We are adding your selections to your cart, one moment please
Sending email,
please wait...
Applying new Stylist to your order.
One moment, please.
We are logging into customer account.
One moment, please.
please wait...
We are preparing a copy of your order.
One moment, please.
Go to our Facebook page Go to our YouTube page Go to our Twitter page Live chat with our customer service Contact us at:
Haus 6
Hatzfelder Str. 161
42281 Wuppertal
Germany

Phone:1.269.290.7735
Fax: +1 866 894 2781
We can be reached at 1.269.290.7735 Click on icon for live chat with our customer service
Facebook Voting Function
Back to FAQ Home

What is the Facebook voting function?

When you're shopping online, it's hard to get a friend's opinion on your new glasses unless they're sitting right next to you. We decided to make it easy for our customers to get feedback from friends and family when shopping with us.

All you need to do is upload a picture to the virtual mirror, and save the pictures of you wearing frames you love. You can share these pictures with your favorite people via Facebook or email (or both), so they can provide you with a star rating and comments.

A more detailed look at the voting function can be found here.

Do I need an account to use the voting function?

Yes, because we need to link your voting page to your account in order for you to see your friends' feedback.

Creating an account with us is quick and painless, and we promise we won't spam you (nor will we sell your information to third parties).  And for added convenience, you can login using your Facebook account as well.

Back to FAQ Home

FAQ

How do I choose the perfect frame?

We’ve drummed up several bits of information to help you choose the perfect frame.

First, learn to identify your ...read more

Help, my glasses don't fit right!

Select the problem with your frame from this list (links will take you to a video page with solutions):

Problems with th...read more

What is included in the advertised price?

Every frame has the following things included in the price:

Standard index lenses (upgrades are very reasonably priced) ...read more
Welcome
Virtual mirror
LOG OUT